Delivery ruined a perfectly good pizza. Very rude delivery driver. My coupon didn't get entered -- no big deal, but the delivery guy went a little nuts about it. My total was off by ~$4, I showed him the coupon made the pizza $12, and I was giving him $16. That should have covered it (including delivery) and left him at least a dollar tip. He couldn't explain where the rest came from, but I assumed the coupon wasn't entered. We had this discussion and he accepted the money. A minute later he knocks on my door again and just repeats that it was supposed to be $18.xx. I repeat that the coupon made the pizza $12, and asked what the delivery charge was -- pointing out it would have to be nearly $6 to get to his total if it wasn't the coupon that was the error. At this point I just want to go eat so I offer to give him more just to be done with it, but he can't break a large bill either and he can't show me the slip so we can figure out for sure what went wrong. The guy makes me call the restaurant to figure it out, and while I'm on hold with them the delivery driver is telling me how ridiculous this is (while my pizza is getting cold). This in addition to smoking in the delivery car, and him and the pizza smelling like it.... I'm not usually a "one-strike" person, but this is the worst service I've had from any business in a long time.

Best pizza in North America!! Thin crust(healthy), plenty of toppings and hot!! I have been enjoying for over 40 yrs!! You can do no better...try some today!!!

The pizza was very good we loved and it. The person who first answered the phone was rude but when we called back we got a nice person and the delivery person was nice as well.

called luccettis to place a 40$ order. Phone was answered with "luccettis pizza please hold". The phone was down for 11 minutes and 23 seconds before I was hung up on. I called back wanting to see what they would do to make up for the wait. Got hung up on again.

The pizza i do get from them i have to say is good so far. The cheese bread was under baked. And yes they are rude as hell i think i live in new york city when i order from them. And always make sure you have the right money nothing over onetime my bf had to give the driver a $8.00 tip because he had no change. It never used to be like that. i think it's who ever runs it for Mr Lucchetti. If Anyone ever see's him should tell him about the rude staff..

I ordered a pizza for the first time after living here 35 years. Seeing the Ads in the newspaper and Commercials on TV I thought "Will give it a shot..." I could not believe they sent me a burnt pizza!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! on top of that The workers are very rude and unprofessional. The person on the phone said to me. "Well if you don't like it go get a F***in hot and ready!" I'm 64 Years old and don't need to be treated like that. I will never give Lucchettis Pizza my business again.

staff is really rude, but pizza is good.

Love, love, love Luchetti's Pizza!! I am a native of Erie & moved to NJ 1991. Even NYC pizza can't compare to Luchetti's & that's saying a lot!! I have my nephew Alex & his friend Tyler hooked on the everything pizza. They live in MI & agree, Luchetti's hands down has the best pizza! We are all on our way to Erie for the holiday's. First stop, Luchetti's !!

Hate it!!

I will never order from Luchettis again. Our pizza was disgusting and borderline unsanitary. I gaurantee the Food Safety/Health Board would not allow the pizza to be served. There was some mass of burnt "something" baked into our pizza...as if the pan had not been cleaned for months and the mass happened to fall off when sliding our pizza into the box. Furthermore, there was enough sauce dumped onto the pizza for 3 pizzas (you couldn't even see the crust...my 3 yr old son asked where the crust was) and to top it off, there was literally handfuls of cheese randomly placed on the pizza. Oh and need I mention that the pizza was burnt??? When I called, the person was extremely rude and basically said he couldn't do anything for me. As a consumer/customer the most I can do is to spread the word. Luchettis pizza is GROSS!!!